FAQ

Measurements

Is each dress tailored to my exact measurements?

Yes, each dress is tailored to your exact measurements. You will be asked to provide or confirm (if you already provided your measurements in the past) your exact measurements at the check-out process. Your dress is handmade from scratch by our professional tailors in Vietnam to fit your unique body shape and size. Our tailors use chalk to mark your measurements on each piece of fabric before cutting. Your dress will fit you like a glove!

Can I measure myself without external help?

For the most accurate results, we recommend that you ask a friend to help measure your body. Make sure you and your friend check out our 3 minute step-by-step measuring guide video. It is super easy!

Can I get measured by a local tailor?

Absolutely! If you would like your measurements to be taken by a professional, you can go to any tailor and get measured. However, it is very important that your tailor follows specifically the instructions in our measuring guide video. Different tailors often have different ways of taking measurements.

Where do I provide my measurements?

You will be asked to provide your exact measurements under Measurement Profile in My Account area. The good thing is that you only need to provide the measurements once as they are saved under your measurement profile. If your measurements don’t change, simply confirm the numbers during the check-out process for future purchases. We also recommend that you upload a picture of your body in your Measurement Profile as this will he helpful to your tailor.

What if I make a mistake while taking my measurements?

Please rest assured that we have a strict quality control process in place to ensure that a mistake doesn’t happen. Our measuring guide video is very easy to understand and we also offer free video consultation to help you get measured if you still don’t feel confident. Once we receive your measurements, our quality control team and tailors also check your measurements for accuracy before working on your dress.

In the rare event that you make a mistake and our tailors can’t detect it, your dress will be tailored using that inaccurate information, so it will not fit you properly. Therefore, we created our Perfect Fit Guarantee program to make sure that you have the perfect dress. If your dress only requires a few adjustments to fit you perfectly, you can bring it to a local tailor and we will reimburse you up to USD30. In case the dress is unalterable, we will make a new dress for you, correcting the measurement mistake. Learn more about our Perfect Fit Guarantee here

Fabrics

Can you send fabric samples?

Yes, you can order almost any fabric sample here: Fabric Samples.

Can I send my own fabric so that Befits make my dress with it?

Unfortunately, we can not work with fabrics provided by customers. Our tailors only make dresses from fabrics available on our website. We encourage you to check out our fabric collection. You may find the fabric you are looking for! You can also order fabric samples so that you can see and touch the fabric before placing an order.

Sustainability

Is Befits a sustainable fashion brand?

Sustainability is the core mission of our company. We truly believe that people should wear less but better quality clothes. Our dress is only made once the order is made so there is no fashion waste.

In addition, each dress is ethically made by independent professional tailors, who own their tailor shops in Vietnam instead of factory workers. They are paid 17-20% of the full cost of each dress. You are improving the lives of women tailors in Vietnam and supporting sustainable practices with each dress you purchase!

Learn more about ethical and sustainable fashion here.

Who makes my dress?

Your dress is made by independent professional tailors in Vietnam, who own their tailor shops and have been tailoring women’s clothing for decades! Under each product, you are able to see their profile and stories. We want to offer you an opportunity to get to know who makes your dress 🙂

Others

What if the dress I receive doesn’t fit me or I don’t like the fabric?

Your satisfaction is the DNA of our company. Hence, we want you to feel confident before making the purchase. We have a rigorous quality control process to make sure every dress meet the highest quality standards. In very rare cases where you are not satisfied with your purchase, we offer the Perfect Fit Guarantee! With this service, you can use one of the three options:

1. If your dress only requires a few adjustments to fit you perfectly, we advise you to visit a local tailor, and we will cover the alteration cost up to USD30.

2. If the dress can’t be altered, we’ll pay for the return shipping and make a new one for you.

3. We will give you a full refund and pay for the return shipping.

You can read more about it here: Perfect Fit Guarantee.

Do you have physical stores?

We don’t have any physical store, which allows us to offer competitive prices for tailored dresses.

If you are concerned about not being able to see and touch our fabrics, we encourage you to order fabric samples. If you have concerns about getting measured, you can refer to our quick an easy measuring guide video. We have a strict quality control process in place to make sure your dress fits you perfectly. In rare cases where you are not happy with the dress, we offer Perfect Fit Guarantee to make sure you have a perfect dress.

Will I be able to see my dress before it is shipped?

Yes, indeed! For each order, we offer you the unique opportunity to see your dress once it is completed by your tailor. Once you are happy with the dress, we will proceed with shipping it to your door 🙂

Measuring Guide

All you need are a friend and a measuring tape. Empty your pocket, relax your body and be honest! Please provide your exact measurements (not rounded) as you can choose your fit preference, exact fit verse loose fit, while you select a product.

Place the measuring tape where the shoulder seam meets one of the sleeves. Measure up over the curve of the shoulders, until the other shoulder seam meets the sleeve. The measuring tape should touch the lowest part of the shirt collar.

Run the measuring tape around the fullest part of your chest, tight up under your armpits and over the shoulder blades, just in line with your nipples. Keep the tape parallel to the floor. Please note that the type of bra you wear will affect the measurement. For the best fit, wear the type of bra you usually wear on a daily basis.

Start from where your shoulder meets your neck and measure down along the front of your body to the tip of the bust.

Measure around the narrowest part of the natural waistline, which is usually in line with your elbow crease and about 1-2 inches above your belly button. To check, bend to one side – the crease that forms is your natural waistline. Often it is just below your ribcage and in line with your elbow crease. Try to keep the tape measure parallel to the floor as you measure all the way around your torso.

For the best result, tie a ribbon (or string or skinny belt) at your natural waist (the narrowest part of the waistline) to mark it. Then start from where your shoulder meets your neck and measure down following along the curve of your front to the marker at your natural waist.

Standing with heels together, measure around your body at the broadest part of your hips. This will include the fullest part of your backside, too and should be just about where your legs meets your torso.

Wrap the measuring tape over the top of your shoulder and around under your armpit.

Place the tape measure around the widest part of your upper arm, your bicep.

Place one end of the measuring tape where the shoulder seam meets the sleeve. Measure along the arm down to the point where you would like your sleeve to end.

Start from where your shoulder meets your neck and measure down following along the curve of your front to where you would like your dress to end.