Shipping Policy

What countries do you ship to?

We currently ship to United States only but will expand our offer to other countries in the near future. We don’t ship to P.O. boxes, APO / FPO addresses.

What is your delivery time?

You will receive your dress within 8-10 business days (Excluding Alaska & Hawaii) from the time you provide your measurements and place the order. Please note that while orders typically arrive on time, there are occasional delays in the international shipping process and we do try our best to keep you informed in such cases.

What is the shipping cost?

All shipping is free for products that are shipped to the US.

How are the orders processed?

Upon completion of payment, an order confirmation is emailed to the customer’s registered email address. Befits reserves the right to cancel an order within 3 business days of receiving the order if we are unable to fulfill the order. We might cancel orders under exceptional circumstances, including but not limited to – fabric or trims failing quality check, insufficient fabric, inability to comply with special instructions requested, orders flagged by our technical systems as suspicious usage of credit cards or other payment options or any other potential abuse of our service. In these cases, we will inform the customer of the cancellation and refund the full order value within 3 business days of receiving the order.

How does Befits deliver products?

Customers must provide shipping address changes before the order is shipped. Once shipped, the address cannot be changed, cancelled, or changed to a different shipping address.

We will provide tracking information for each order and provide the delivery confirmation email to you once we are notified of the successful delivery.

Lost packages: If you haven’t actually received your order after receiving a delivery confirmation email from us, please contact us within 3 business days from the date you receive our delivery confirmation email. Befits will not be responsible for the cost or replacement of lost or misplaced packages if notified later than the time frame mentioned above.

US Sales Tax

Befits is committed to complying with the US tax laws. Products purchased on Befits’s website and shipped to locations in the United States, may be subject to tax.

The amount of sales tax we collect depends on the purchase price of the item, the type of item purchased, and the destination to which the purchased item is shipped. We collects sales/use tax on sales of taxable products shipped to destinations in California, Colorado, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Michigan, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Utah, Washington, West Virginia, Wisconsin, and Wyoming, unless the sale of the product is not taxable or the purchaser provides evidence indicating that it isn’t required to pay sales tax on such purchases.

The taxable total selling price of an item will generally include shipping charges and discounts. No tax will be collected on the purchase of gift cards, but purchases paid for with gift cards may be subject to tax as discussed above.

US Customs Fees

There is no custom fee for orders less than $800. If your order in a single day over $800, the US custom fee will apply and Befits will absorb this fee for customers with orders shipping to the US. If you are still requested by our courier to pay these duties, please contact us at by email (support@befitstailor.com) and we will reimburse you.

 

Measuring Guide

All you need are a friend and a measuring tape. Empty your pocket, relax your body and be honest! Please provide your exact measurements (not rounded) as you can choose your fit preference, exact fit verse loose fit, while you select a product.

Place the measuring tape where the shoulder seam meets one of the sleeves. Measure up over the curve of the shoulders, until the other shoulder seam meets the sleeve. The measuring tape should touch the lowest part of the shirt collar.

Run the measuring tape around the fullest part of your chest, tight up under your armpits and over the shoulder blades, just in line with your nipples. Keep the tape parallel to the floor. Please note that the type of bra you wear will affect the measurement. For the best fit, wear the type of bra you usually wear on a daily basis.

Start from where your shoulder meets your neck and measure down along the front of your body to the tip of the bust.

Measure around the narrowest part of the natural waistline, which is usually in line with your elbow crease and about 1-2 inches above your belly button. To check, bend to one side – the crease that forms is your natural waistline. Often it is just below your ribcage and in line with your elbow crease. Try to keep the tape measure parallel to the floor as you measure all the way around your torso.

For the best result, tie a ribbon (or string or skinny belt) at your natural waist (the narrowest part of the waistline) to mark it. Then start from where your shoulder meets your neck and measure down following along the curve of your front to the marker at your natural waist.

Standing with heels together, measure around your body at the broadest part of your hips. This will include the fullest part of your backside, too and should be just about where your legs meets your torso.

Wrap the measuring tape over the top of your shoulder and around under your armpit.

Place the tape measure around the widest part of your upper arm, your bicep.

Place one end of the measuring tape where the shoulder seam meets the sleeve. Measure along the arm down to the point where you would like your sleeve to end.

Start from where your shoulder meets your neck and measure down following along the curve of your front to where you would like your dress to end.

Meet the Tailor, Nga Thanh

Ms Nga is a well-known tailor in her district, Tu Son in Vietnam. She has been hand-making women’s dresses for more than 20 years and women of all ages come to her for perfectly tailored dresses. She has her own shop in Tu Son and currently mentors a team of three young apprentices. You’re welcome to visit her shop if you’re ever in Tu Son! Befits is very lucky to partner with her to bring the best tailored dresses for women all over the world. While not hand-cutting fabrics, she enjoys spending time with her 10 year old son and cooking delicious Vietnamese food.